About Us
We are a premier technology products and business services company that is focused on building innovative solutions that create value for businesses and consumers.
Explosion of content on the Internet (user generated, social media, videos, etc) and convergence of technologies (cloud computing, software-as-a-service, mobile computing, broadband wireless, open-source software) has thrown open multiple opportunities and innovative ways for us to address needs of our customers.
Our solutions are built around the following three founding principles - Unique Technology; Distinctive Information / Content; and Innovative Services. Our solutions combine these three, leverage our global services delivery capabilities and ensure that we are able to provide unmatched, superior resolution to specific customer problems.
Founded in early 2000, we have evolved from an outsourcing company to a company with unique portfolio of product and services. Each of our service offering is gaining rapid acceptance in the market place. For example, our remote technical support service offering has now expanded to include Microsoft, Dell, HP, Norton, McAfee and every major PC as well as Antivirus Brand. Our solution for automating the recruitment and placement process in India is being used by over 2,000 educational institutions.
Our organization has grown to over 1,000 professionals across US and India and is projected to grow to over 2,000 by the end of 2012. Our management team includes experienced professionals from leading companies such as Dell, McKinsey, GenPact, Convergys and IBM.
Our History
Founded in early 2000 we began as one of the first outsourcing company servicing clients in technology & media industries. We were among the first companies in India to offer Fortune 500 companies web-chat and e-mail based customer interaction services. Our early clients in outsourcing included Hotmail, Gateway Computers and Microsoft.
In 2003, Lester Inc acquired a leading US outsourced marketing service provider specializing in BPA audited magazine subscription process and fundraising for non-profit organizations. This was followed by an acquisition in 2005 of Walkers Research a provider of business database solutions for marketing & sales needs.
In parallel, Lester Inc has continued to invest significantly in developing proprietary technology products and solutions for meeting needs of our customers. Our journey has been of transforming the business from being only an outsourcing one to a intellectual property based solution driven one. We have done this by leveraging our in-house software, technology, marketing, and process competencies and the result has been our unique portfolio of technology products and services.
Facilities
Lester operates three facilities located at Branford-Connecticut (CT), Wurtland-Kentucky (KY) in the USA and Mumbai, India. In addition we have a Marketing Office in Stockport-Manchester in the UK.
Management Team
Guiding Lester's growth is a highly experienced team. The philosophy in business is that employees must focus on making each and every customer relationship a success. This team adheres to this philosophy day-in and day-out and sets the standard for the rest of the company.
Our team consists of seasoned professionals some of whom have experience in running world-class Fortune-100 business operations. This includes executives from companies such as Convergys, IBM, Dell, GenPact and McKinsey.
Rajiv Samant - President & CEO
Nikhil Kothari - Managing Director
Bob Lester - Founder Marketing Services Division
Peter Sanford - Chief Financial Officer
Joan Marcus - Senior Vice President
Dee Galligan - Vice President of Operations
Diane Zieminski - Vice President of Information Technology
