Technology Solutions

Our technology solutions are focused, on making technology work for consumers and businesses and to help them realize their intended benefits.


GuruAid - Trusted Technical Solutions

GuruAid is an independent provider of trusted technical support to consumers for connected products and software such as computers, routers, printers, peripherals, networking devices, tablets and mobiles using remote access tools.

 

GuruAid operates in the paid independent support space for software issues. Our support services include set up and install, technical issue resolutions, software optimization and usage related services. We offer annual support plans so consumers can get their technology to work from the comfort of their homes, get unlimited support from experts 24 X 365, access help for any product or brand from a single source.

 

The software issue resolution market is growing rapidly due to multiple factors. Explosive growth of interconnected consumer electronic devices, decreasing focus of OEMs on complementary support, growth in remote and subscription based services and a growing preference for "one-stop" shops that provide brand agnostic resolutions to issues faced.

 

The age of smart digitally connected homes is upon us. Today multitudes of interconnected devices are used to secure homes, save energy, manage convenience and entertainment, perform health monitoring. GuruAid is expanding its service portfolio to include a support for a wide variety of IoT applications.

 

The GuruAid solution was launched in 2010 and is growing steadily. The service is currently offered in US, Canada, United Kingdom, Ireland, and Australia. On a daily basis, more than 5,000 subscribers and new prospects seek help from GuruAid's technical support organization.



Associations

CompTIA is the voice of the world's information technology (IT) industry. As a non-profit trade association, CompTIA advances the global interests of IT professionals and enables them to be more successful with industry-leading IT certifications and IT business credentials, IT education, resources and the ability to connect with like-minded, leading IT industry experts.

The Consumer Technology Association (CTA), formerly Consumer Electronics Association (CEA), is a standards and trade organization for the consumer electronics industry in the United States.

The International Association of Cloud & Manage Service Provider (MSPAlliance) was established in 2000 with the objective of helping MSPs become better MSPs. Today, MSPAlliance has more than 25,000 cloud computing and manage service provider corporate members across the globe.

 

30 Days Money Back Guarantee For Consumers

Our Money-Back Guarantee policy ensures your satisfaction. If we are unable to perform in accordance to service specifications/ commitments (read our terms and conditions for more details) and you're not completely happy with the service you've purchased, you can get a full refund.

 

Disclaimer

Lester is an independent provider of sales and support for third party products. Any use of third party trademarks, brand names, product and services is only referential.

 

Lester hereby disclaims any sponsorship, affiliation or endorsement of or by any third-parties. If your product is covered by warranty, the support service maybe available for free from manufacturer