Consumer Ratings

 

   4.7/5
853 votes
  4.7/5
1414 reviews
  96%
1311 reviews
  9.97/10
1141 reviews

Consumer Testimonials

GuruAid is an independent provider of technical support to consumers in Canada, US, United Kingdom, Ireland and Australia. Majority of GuruAid Consumer Support customers are Elderly Citizens, Home Makers, Work from Home Professionals and Students. Several testimonials from these customer segments received over the last few years are listed below


Testimonial #3

      I "Highly" recommend this business for your Virus and Internet.

David Carrasco, 29-Jun-15

Testimonial #3

      It is amazing the junk that gets into your computer, I have had several problems that have been successfully resolved. I also have a "tune-up" every three months!!! If you aren't using GuruAid, then you need to rethink your service!! They know exactly how to solve all problems, even those nasty bugs that are almost impossible to get rid of!! I recommend this program very highly!!!! And the technicians are extremely polite, knowledgeable, and eager to solve your problems! THANK YOU,GURUAID

Deborah Linaberry, 23-May-15

Testimonial #3

      Excellent service today everything corrected in a timely manner

Darlene Cross, 25-Apr-15

Testimonial #3

      I am extremely happy with the way Priua Pawar helped me on Guru Aid to day .Very professional & knowledgeable. I recommend them to anyone with a computer problem

Lillie Goode, 31-Mar-15

Testimonial #3

      LOVE having GuruAid!! They are there 24/7 and very pleasant and easy to deal with. I just have to remember to call every few months and have my computer "serviced" and it's like new again. They are always there for questions and computer care! Thank You Guru Aid!!!

Jackie Deasy, 18-Feb-15

Testimonial #3

      Dhaval Shah, did an excellent repair of my problems with my computer. He was very fast and knowledable. Thanks for a good job!

William Duvall, 30-Jan-15

Testimonial #3

      My experience today was very professional and enjoyable.

Norman Kirk, 31-Dec-14

Testimonial #3

      Mayuresh salunke. This technician was extremely knowledgeable. He truly clean my computer and was very helpful in the process by informing me about my computer. I have been with GURUAID for over two years and highly recommend them. Don't believe an negative statements. They are very good. Thank you so much Mayuresh. I will call shortly to perform the periodic maintenance on my laptop. Rafael

Rafael de Echeandia, 31-Dec-14

Testimonial #3

      Tushar Katole is a very good tech. i had a good experience with him. i am all fixed up now. thanks to him and guruaid

Joseph Todd, 29-Nov-14

Testimonial #3

      GuruAid performance was outstanding. I recommend there service to anyone wanting to upgrade there computer

John Presslein, 26-Aug-14

Testimonial #3

      I have only had guruaid for a short time but my experience has given me my sanity back. The technicians were very patient with me and did everything they need to to fix my computer, and did a great job. Every computer owner should have guruaid.

Etta Norman, 24-Aug-14

Testimonial #3

      thank you guruaid for your suport. Mr. Abhishek Patel.

Beverly Richmond, 10-Jul-16

Testimonial #3

      GuruAid is a wonderful service for independent computer owners. I worked with Daniel S and Satish L this morning and both techs were very helpful and patient. Satish worked through my printer issue. GREAT job guys. Thank ou!

Magie Richards, 8-Jul-16

Testimonial #3

      The Guruaid company is excellent. I worked with a live voice technician today June 22, 2016 who is an excellent technician. His name is Mr. Saddique Bhayanii speaks fluid English, very patient, friendly & polite. Plus Mr. Saddique is very methodical in what he is doing on your computer and explains everything he is doing and shows you what he doing. Alan Dunier

Alan Schlesinger, 23-Jun-16

Testimonial #3

      the service was good and was done in a very professional way.

Janet Daniels, 20-Jan-16

Testimonial #3

      The help that I recevied today was very helpful. The tech Dhiraj Sahni did a very good job in getting rid of the problem that I had.

Joyce Boone, 6-Dec-15

Testimonial #3

      awesome service very understanding painless tyvm

Serge Cardinal, 27-Nov-15

Testimonial #3

      Dhiraj Sahni He was very helpful to me I gave him thumps I thank you He is very good what he do think god for him my name is yuvanka

Yuvanka Whichard, 24-Oct-15

Testimonial #3

      tech was very helpful cleaned up computer

Greg Moase, 12-Sep-15

Testimonial #3

      you alwas do a good job

Peter Kay, 4-Sep-15

Testimonial #3

      Thank you Dhiraj Sahni for successfully helping me with my connection problems today. Good job Guru Aid.

Amanda Austen-Jones, 8-Aug-15

Testimonial #3

      the support was outstanding from Dhiraj Sahni

Denise McCarthy, 30-Jul-15

Testimonial #3

      Problem connecting to internet was resolved by guruaid this morning.Thanks for your help.

Richard Lewis, 23-Jul-15

Testimonial #3

      As what the page says, "RELIABLE". It is really a great and satisfying technical support. Thank you so much.

Edward Jones, 28-Jun-15

Testimonial #3

      i would recommend this company. Every time I call with a problem they fix it right away for me and fix it really quickly.

Bree Devine, 12-Feb-15

Testimonial #3

      very professional and im very happy with their work i would recommend them

Barbara Reger Roberson, 8-Apr-15

Testimonial #3

      Excellent service. Very professional representatives. I recommend them highly.

Burton Fletcher, 1-Apr-15

Testimonial #3

      Great experience. Knowledgeable individuals working with you.

Gayle Jacobsen, 26-Feb-15

Testimonial #3

      very good service and your staff where very helpful m thanks

Pat Gordon, 28-Jan-15

Testimonial #3

      I would like to say GuruAid have once again come to my aid and sorted out my computer problems. Their technical support is invaluable as are their technicians, especially Amol Umare who was wonderful this morning in dealing with my problems, I can only sing their praises and whole heartedly recommend them.

Maggie Cook, 26-Jan-15

Testimonial #3

      Ive been using Guru-Aid for several years and have always found the service to be excellent, and I would recommend them to anyone.

Rich Buckles, 20-Jan-15

Testimonial #3

      Id like to say the technicians and the service reps have done a great job clearing any and all problems that I had with my computer. Everyone, especially Qusif Shah, was very friendly and had my best interest in mind. Thank ya'll for the help resolving my computer issues and getting it to run at a faster more efficient rate.

Ryan Randazzo, 31-Dec-14

Testimonial #3

      I am very impressed with this Company. I had two coputers with Virus today and they totally made them work. They are very knowledgable and worked very hard to get me up and running. I would recommend them to anyone. I will be glad to tell anyone to go with them. I am very impressed. Thank you guys!!!!!

Carol Johnson Woodard Davis, 30-Nov-14

Testimonial #3

      They did a great job... and didn't leave me hanging. They made sure that every issue was resolved. The guys on the phones and the guys on the messaging were all GREAT

Kimmy Dudman, 31-Oct-14

Testimonial #3

      I would give Guruaid Excellant rating , has proven the test for me , kepping our pc up and working like New , Thank You GURUAID

Cal Thomas, 25-Aug-14

Testimonial #3

      i thought it was great until the rep kept asking me how much money i had in my bank account. A little sketchy. So i hung up.

Amanda Durant , 16-Jun-14

Testimonial #3

      So helpful, tell you the stages or what they are going to do, and when you watch they show things that I at least didn't know existed. Their patience is unlimited as is their knowledge. Thanks GuruAid!

Tim Harvey, 10-May-14

Testimonial #3

      very helpful and courteous. solved the issues.

Eileen Keefe, 19-Apr-14

Testimonial #3

      Good work.

Gary Bank , 18-Mar-14

Testimonial #3

      great service for a reasonable price and they always give you helpful recommendations

Sibylle Huebschmann-Hauser, 4-Mar-14

Testimonial #3

      Always a wonderful experience working with your people and they do an amazing job

Margaret Ann Campbell, 28-Feb-14

Testimonial #3

     Satej was very helpful and seemed to resolve my issue. He even offered to call me back in a couple of days so it would give me time to monitor my computer. He was very polite and wanted to make sure I was okay with everything. I have had GuruAid for a few years now, and they have always resolved my issues.

Cheryl Corner McMaster, 11-Feb-16

Testimonial #3

      Always a delight always fix my problems money well spent.

Elizabeth Hopkins, 19-Jan-16

Testimonial #3

      I am so happy I found GuRuAid. With my last service provider, I found myself forever bundling up my computer and carrying it to them. This was not a requirement, but I was afraid not to. With GuRuAid, I had no alternative but to allow them work with me. I have worked with them on two occasionsl. I have never experienced such professionalism. Speaking of patience, they have patience beyond belief. I am 78 years old and know little to nothing about computers. The other day I asked them to place an spyware or antivirus device on my lap top because they one I had expired that day. Do you think they stopped at the installation. Oh, no! They completely optimized the computer. It's so fast it frightens me. I am listening to I-Heart Radio. I tried to listen to this station, but I had no success. Now I feel I have a total entertainment system on my computer. Can't recall who my servicer was, but I want extend to him a million thanks!!!!

Ethel Wells, 18-Dec-15

Testimonial #3

      Very pleased the Tech Dhiraj Sahni with final outcome of my complaint was very frustrated at the time it took. Thank you M.King

Margaret King, 2-Dec-15

Testimonial #3

      Guruaid has always done an excellent on my computer. I would highly recommend them. Dhiraj Sahni did an excellent job on my laptop today.

Nina Jenks, 12-Nov-15

Testimonial #3

      Deepak was extreemly helpful in assisting me to re-send a word document that had got corrupted as an email. He was patient, methodical and courteous. A good employee of Guruaid.

Andrew Cluer, 27-Oct-15

Testimonial #3

      I have been happy with their services keeping my computer clear of problems, especially since I contest a lot.

Jennell Hoehne, 23-Sep-15

Testimonial #3

      Thank you so very much to the young lady who sorted out my very slow computer, just before she called I was thinking of buying a new one. After the total clean up my computer is now as good as new. Thank you again from Margaret

Margaret Seaney, 26-Aug-15

Testimonial #3

      Guruaid is the greatest killer of viruses I have ever known. They clean your computer to the best degree I have ever known. If you have any problems with your computer, Guruaid is the best

Margaret Howdon-brown, 17-Jul-15

Testimonial #3

      I was very stressed when I found I could not login to Facebook who said it maybe due MALWARE. Nor could I access other sites and accounts either but Mr Telang and Guruaid were wonderful and sorted it all out for me for which I am really grateful so I can recommend them to you all

Anne Williams, 29-Jun-15

Testimonial #3

      I "Highly" recommend this business for your Virus and Internet.

David Carrasco, 29-Jun-15

Testimonial #3

      It is amazing the junk that gets into your computer, I have had several problems that have been successfully resolved. I also have a "tune-up" every three months!!! If you aren't using GuruAid, then you need to rethink your service!! They know exactly how to solve all problems, even those nasty bugs that are almost impossible to get rid of!! I recommend this program very highly!!!! And the technicians are extremely polite, knowledgeable, and eager to solve your problems! THANK YOU,GURUAID

Deborah Linaberry, 23-May-15

Testimonial #3

      Excellent service today everything corrected in a timely manner

Darlene Cross, 25-Apr-15

Testimonial #3

      I am extremely happy with the way Priua Pawar helped me on Guru Aid to day .Very professional & knowledgeable. I recommend them to anyone with a computer problem

Lillie Goode, 31-Mar-15

Testimonial #3

      LOVE having GuruAid!! They are there 24/7 and very pleasant and easy to deal with. I just have to remember to call every few months and have my computer "serviced" and it's like new again. They are always there for questions and computer care! Thank You Guru Aid!!!

Jackie Deasy, 18-Feb-15

Testimonial #3

      Dhaval Shah, did an excellent repair of my problems with my computer. He was very fast and knowledable. Thanks for a good job!

William Duvall, 30-Jan-15

Testimonial #3

      My experience today was very professional and enjoyable.

Norman Kirk, 31-Dec-14

Testimonial #3

      Mayuresh salunke. This technician was extremely knowledgeable. He truly clean my computer and was very helpful in the process by informing me about my computer. I have been with GURUAID for over two years and highly recommend them. Don't believe an negative statements. They are very good. Thank you so much Mayuresh. I will call shortly to perform the periodic maintenance on my laptop. Rafael

Rafael de Echeandia, 31-Dec-14

Testimonial #3

      Tushar Katole is a very good tech. i had a good experience with him. i am all fixed up now. thanks to him and guruaid

Joseph Todd, 29-Nov-14

Testimonial #3

      GuruAid performance was outstanding. I recommend there service to anyone wanting to upgrade there computer

John Presslein, 26-Aug-14

Testimonial #3

      I have only had guruaid for a short time but my experience has given me my sanity back. The technicians were very patient with me and did everything they need to to fix my computer, and did a great job. Every computer owner should have guruaid.

Etta Norman, 24-Aug-14

Testimonial #3

      Nikhil was good at explaining the process and my comp should now be working a lot better

David Davison, 2-May-14

Testimonial #3

      This over the long haul has proven to improved my computer service

Eddie Gomez, 22-Apr-14

Testimonial #3

      guruaid very efficent and very helpful.

Dave Sowers, 25-Mar-14

Testimonial #3

      was helpful indeed Thank you Subodh Tayade

Bruce Buttnor, 26-Feb-14

Testimonial #3

      they just did an excellent job on my computer and I am not the easiest person to deal with I do believe the techs went above and beyond in helping me many thanks again \

Nona Conran, 2-Jun-13

Testimonial #3

      Guruaid has been amazing. I cannot begin to tell you how relieved I am after they fixed my computer. Thank you Guruaid!!! ... Very happy!!!

Garnett Brooks, 4-Mar-13

Testimonial #3

      Very patient and kind technician. Helped me with all that I needed. I highly recommend GuruAid to anyone who needs help with their computer.

Karen E Derr Bellfield, 19-Feb-13

Testimonial #3

      I had some more problems and GureAid work with me and Amit worked to find the problem and fixed it . thank you Amit.

Rose Marie Darling, 31-Jan-13

Testimonial #3

      Omg. I am so happy with the results i recieved today and i reccomend them to the whole world. I would give them my money everytime my computer malfunction. Im so happy. I love you guys!!!!!!!!!!

Jessica Allonce, 26-Apr-15

Testimonial #3

      DHaval SHAH is the BEST Tech EVER! He resolved my computer issues with great speed, accuracy and with a smile in his voice. Great customer service buy this company. Cudo's to all the Techs and especially Dhaval. Wonderful attitude and very professional!!

Penny Hays, 31-Jan-15